By establishing a best-in-class travel management program, with improved technology for ease of booking, reimbursements, etc., Brown has the opportunity to enhance usability and traveler satisfaction, align with and support University policies and processes, and aid in risk management.
Such a program would help reduce travel costs through vendor discounts, rebates from using a card program (versus individual expense reports), reduced travel fares due to access to greater price options, and reduced “leakage” on unused tickets.